This Privacy Policy explains how Spoofguard AG, Chamerstrasse 172, CH-6300 Zug, Switzerland (“Spoofguard,” “sweetduck,” “we,” “us,” or “our”) may collect, use, disclose, and protect personal data in connection with the public website operated under the sweetduck brand at https://sweetduck.ai/, including the public blog at https://sweetduck.ai/blog/.
Important: This Privacy Policy covers the public website only. Separate client engagements, proposals, statements of work, product environments, or other signed agreements may be governed by separate privacy notices, data processing terms, or contractual confidentiality obligations.
Scope of this Privacy Policy
This Privacy Policy applies only to publicly accessible pages on the sweetduck.ai domain, including marketing pages, legal pages, and the public blog. It describes website-related data handling when you visit the site, read content, click links, or contact us through public channels.
It does not create any separate user account relationship, paid service relationship, or software subscription commitment by itself.
Information we may collect
Depending on how you interact with the public website, we may collect or receive the following categories of information:
- Information you provide directly, such as your name, email address, company information, and the contents of any message you send to us.
- Technical and usage data, such as IP address, browser type, device information, operating system, referring URLs, pages viewed, timestamps, approximate location derived from IP, and general interaction data.
- Communication records, such as email correspondence or website inquiries you send to us.
- Analytics data generated through measurement tools used to understand website performance, usage trends, and audience behavior.
How we use information
We may use information collected through the public website to:
- operate, secure, maintain, and improve the website;
- respond to inquiries, requests, and business communications;
- understand usage patterns, diagnose technical issues, and improve content or user experience;
- protect our rights, property, systems, and users against misuse or security threats;
- comply with legal, regulatory, accounting, or reporting obligations.
Cookies, analytics, and similar technologies
The public website may use cookies, local storage, pixels, server logs, and similar technologies that are reasonably necessary for website delivery, measurement, functionality, and security.
The site also uses analytics tools, including Google Analytics, to understand traffic and usage trends. These tools may collect or infer information such as IP address, browser and device details, page visits, session behavior, approximate geolocation, and interactions with website content.
You can manage, block, or delete cookies through your browser settings. Please note that disabling certain technologies may affect parts of the browsing experience.
Messages, emails, and submissions
If you contact us by email, through a form, or through another public website channel, we may process the information you provide in order to review your message, respond to you, follow up on your request, and maintain business records.
Please do not send highly sensitive personal data, confidential credentials, or regulated information through the public website unless you are comfortable doing so and appropriate safeguards are in place.
Legal bases for processing
Where applicable data protection law requires a legal basis, we may rely on one or more of the following: your consent, our legitimate interests in operating and improving the website, steps taken at your request prior to entering into a business relationship, and compliance with legal obligations.
The precise legal basis may depend on the context in which the information is collected and processed.
Sharing and service providers
We may share website-related information with trusted third-party service providers that help us operate the website or related business functions, such as hosting, infrastructure, analytics, communications, professional advisory, or security providers.
We may also disclose information where required by law, regulation, legal process, or to protect rights, safety, security, or property.
We do not describe the public website as a marketplace for selling personal data.
International data transfers
Because some service providers or technical systems may operate from different countries, website-related information may be processed outside Switzerland or your home jurisdiction.
Where required, we take reasonable steps to use appropriate safeguards for cross-border processing, taking into account the nature of the data and the relevant legal framework.
Data retention
We retain website-related information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining records, analyzing website performance, resolving disputes, enforcing rights, and complying with legal obligations.
Retention periods may vary depending on the type of information, the context of collection, and applicable legal requirements.
Your privacy rights
Depending on applicable law, you may have rights to request access to personal data, correction of inaccurate data, deletion, restriction of processing, objection to certain processing, or portability of data.
You may also have the right to withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
To exercise a privacy-related request, please contact us using the details below. We may need to verify your identity before responding.
Data security
We use reasonable technical and organizational measures designed to protect website-related information against unauthorized access, misuse, alteration, or loss. However, no website, email transmission, or internet-connected system can be guaranteed to be completely secure.
Third-party links and services
The website may contain links to third-party websites, platforms, embeds, or services, including social media and external tools. Those third parties operate under their own privacy notices, terms, and practices, and we are not responsible for their content or handling of information.
Children's privacy
The public website is not directed to children, and we do not knowingly collect personal data from children through the public website. If you believe that a child has provided personal data through the site, please contact us so we can review the matter.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page together with a revised effective date where appropriate. Your continued use of the website after publication of an updated version means the latest posted version will apply to your future use of the site.
Contact details
If you have questions or requests regarding this Privacy Policy or website-related privacy matters, you may contact:
- Spoofguard AG
- Chamerstrasse 172
- CH-6300 Zug
- Switzerland
- legal@sweetduck.ai
